Privacy Policy

This Privacy Policy explains how Falaknaz Marketing ("we", "us", "our") collects, uses, and protects information on falaknazmarketing.com.

Last updated: October 18, 2025

If you have questions about this Privacy Policy or the way we handle personal information, please contact us at the address listed in the Contact section below.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our site.

a) Information you provide

Contact details: name, email address, phone number, and postal address when you fill forms or contact us.
Communication: any messages, inquiries, or attachments you send to us.
Account data: if you register or access client areas (e.g., CRM), credentials and profile information.

b) Information collected automatically

Usage data: pages visited, time spent, referral source, and interaction data.
Device & connection data: IP address, browser type, operating system, and mobile device identifiers.
Cookies & similar technologies: see the Cookies section below.

2. How We Use Your Information

To respond to inquiries, provide services, and manage client relationships.
To operate, maintain and improve our website, CRM and services.
To send updates, marketing communications, and newsletters (with opt-out where required).
To detect, prevent and address technical issues and security incidents.
To comply with legal obligations and enforce our rights.

3. Legal Basis for Processing

We rely on one or more of the following:

Consent (when you give it).
Performance of a contract (to deliver services you requested).
Legitimate interests (e.g., improving the site, fraud prevention).

4. Cookies & Tracking Technologies

We use cookies and similar technologies to personalize content, analyze site traffic, and deliver functionality.

With service providers who perform services on our behalf.
With legal or regulatory authorities when required by law.
In connection with a merger, sale, or change of control.

6. Security

We use commercially reasonable technical and organizational measures to protect personal information.

7. Data Retention

We retain personal data for as long as necessary to provide the services, comply with legal obligations, resolve disputes and enforce agreements.

8. Your Rights

You may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at the address below.

9. Children

Our services are not intended for children under 13. We do not knowingly collect data from children.

10. Contact

If you have questions or requests related to this Privacy Policy, contact:

Falaknaz Marketing
Address: Plot / Office — (Plot 25-B Falaknaz Tiara Ext DHA VII)
Phone: +92-3378905011
Email: privacy@falaknazmarketing.com